Pagan Greetings terms and conditions

Payments

All payments are processed securely via PayPal. Any receipts will show as WebMagic of which Pagan Greetings is part.

Privacy policy

Pagan Greetings takes privacy very seriously Customer's details are NEVER released to any third party for sales or marketing purposes. Pagan Greetings treats its customer's financial details with the utmost security. Pagan Greetings does NOT store customer credit or debit card details either electronically or on paper. Where a customer provides Pagan Greetings with their credit or debit card details, Pagan Greetings will only hold this information for so long as it takes to process the transaction and will then destroy all record.

Delivery policy

Pagan Greetings will despatch goods via Royal Mail First Class, unless specified otherwise at the time of purchase. For orders of over £20 in value Pagan Greetings will send the goods First Class Royal Mail Special Delivery, or equivalent. (Please note: Special Delivery requires the goods be signed for, so the customer should ensure someone is available to receive the delivery). The customer will be advised when their goods have been sent and should allow up to three working days from despatch.

Industrial disputes:
Pagan Greetings can not guarantee Royal Mail delivery times during periods of industrial dispute.

Outside the UK:
Pagan Greetings free postage applies to mainland UK only. For orders outside the UK mailnland, customers are advised to contact Pagan Greetings for shipping costs.

Returns policy

Pagan Greetings undertakes to replace where possible or refund the cost of any goods it has supplied which may be damaged. Any such goods must be returned in saleable condition within 7 days of receipt. Pagan Greetings will refund the customer the full value excluding the cost of returning the goods to Pagan Greetings.

Customers may also return goods within seven days which they do not consider suitable subject to the same conditions as in the preceding paragraph.

Contact us

If you have any concerns or problems you may contact Pagan Greetings:

By phone during normal working hours 9-5.30pm Monday to Friday on 0845 680 8052

or use the response form at www.pagangreetings.co.uk/contact.html

or by email care@pagangreetings.co.uk